Boutique Healthcare Quality Consulting

Oak CreekConsulting.

Many paths lead to accreditation. Let’s choose the right one—together.

Oak Creek Consulting is a white-glove practice helping health plans and provider organizations prepare, remediate, and excel across NCQA Accreditation, Distinctions, file review, and quality education.

Kevin P. Kirk, principal consultant

Kevin P. Kirk

MSN · RN · NEA-BC · CPHQ

NCQA Health Plan AccreditationUtilization ManagementCredentialingPopulation HealthHealth Equity DistinctionCase ManagementWellness & Health PromotionQuality ImprovementNCQA Health Plan AccreditationUtilization ManagementCredentialingPopulation HealthHealth Equity DistinctionCase ManagementWellness & Health PromotionQuality Improvement

The approach

A guide for the road to compliance.

Accreditation is rarely a straight line. Each organization brings a distinct culture, history, and constraint. Oak Creek partners with you to chart the path that is realistic, defensible, and sustainable—not just the path on paper.

Consulting session reviewing accreditation paperwork

Principal-led, always

Every engagement is led personally by Kevin. No hand-offs to junior staff—your questions reach the consultant who knows your file.

Handwritten notes on a leather portfolio

An expert pipeline

When specialized depth is needed, Oak Creek taps a vetted bench of subject-matter experts across UM, credentialing, HEDIS, and equity.

Hands organizing labeled binders of medical records

Quietly thorough

We work the way boutique firms should: low ego, high standards, and documentation that survives the toughest survey.

Close-up of a file review on accreditation evidence

Education that lands

Where repeated training hasn't moved the needle, we redesign the conversation with frontline staff and clinical leadership.

Two consultants in a focused strategy discussion

In practice

“Survey readiness isn’t a binder. It’s a culture—built one well-documented decision at a time.”

Kevin P. Kirk · Principal Consultant

  • 01. Diagnose the gap—honestly.
  • 02. Choose the right path, not the longest.
  • 03. Build evidence that holds under scrutiny.
  • 04. Teach the team to maintain it.

By the numbers

20+
Years in healthcare quality
1:1
Principal-led engagements
NCQA
Accreditation & Distinctions
Nat'l
Plans & provider orgs served

Services

Four practices. One standard.

Engagements are scoped tightly and staffed deliberately. Each begins with a conversation, not a proposal template.

01

NCQA Accreditation & Distinctions

End-to-end preparation, gap assessment, and remediation across NCQA programs. White-glove project leadership from intake through survey.

  • Health Plan
  • MBHO
  • UM/CM
  • Distinctions
Discuss this practice
02

File Review & Documentation

Expert review of UM, CR, and CM files with concrete recommendations to strengthen evidence in support of compliance and clinical quality.

  • Mock review
  • Evidence
  • Inter-rater
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03

Education & Training

Targeted education for frontline staff and leadership when repeated retraining hasn't resonated. We diagnose the gap, then redesign the message.

  • Workshops
  • Coaching
  • Curriculum
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04

Quality Strategy & Advisory

Ongoing counsel for quality leaders navigating regulatory change, organizational restructure, or scaling quality programs across new lines of business.

  • Advisory
  • Interim leadership
  • Roadmaps
Discuss this practice
Kevin P. Kirk, principal consultant of Oak Creek Consulting

Principal Consultant

Kevin P. Kirk

MSN · RN · NEA-BC · CPHQ

Oak Creek ConsultingEst. Chicago

Principal

Kevin P. KirkMSN, RN, NEA-BC, CPHQ

Hello and welcome. Oak Creek Consulting was founded on a simple conviction: clients deserve direct access to the consultant doing the work. When you engage Oak Creek, you engage me.

My career has spanned bedside nursing, executive nursing leadership, and the quality and accreditation arenas where standards meet real-world operations. That fluency—clinical, administrative, and regulatory—shapes every recommendation I make.

I’m also a believer that good consulting is good teaching. The best engagements leave your team stronger, not dependent.

There are many paths to compliance. My job is to help you choose the one that fits your organization—and walk it with you to the finish line.

Kevin P. Kirk · Principal Consultant

The bench

A vetted network of senior experts—on call when your file needs it.

Boutique doesn’t mean small. Oak Creek maintains relationships with seasoned specialists who bring focused depth without the overhead of a large firm. You always work with the principal— and you always have access to the right expertise.

  • Utilization Management25+ yrs
  • Credentialing & CR20+ yrs
  • HEDIS & Performance Measurement18+ yrs
  • Behavioral Health Quality22+ yrs
  • Health Equity & SDOH15+ yrs
  • Population Health & CM20+ yrs

FAQ

Questions worth asking before we begin.

Health Plan Accreditation, MBHO, UM, CR, Case Management, Population Health Management, and the suite of Distinctions including Health Equity and LTSS. If your survey involves NCQA, we can support it.

Directly. Every engagement is led personally by the principal consultant. When subject-matter depth is required, Kevin brings vetted experts to the table—but your primary relationship is always with him.

Each engagement starts with a conversation about your timeline, current state, and goals. From there, we propose a focused scope with transparent pricing—fixed fee for defined deliverables or retainer for ongoing advisory.

Yes. Remediation is one of our most common engagements. We move quickly to triage findings, prioritize corrective actions, and rebuild the evidence base.

Oak Creek is based in the Chicago area and works with clients nationally. Most engagements are conducted remotely with periodic on-site visits when valuable.

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